Retention

Retain your customers.

As part of a loyalty campaign, the objective is to strengthen the relationship between your brand and your existing customers to encourage retention and stimulate repeat purchases.

At Adwire, we focus on those who have already interacted with your brand or purchased your products. By asking key questions such as "Did customers remain engaged after purchase?", "How many customers made repeat purchases?", or "How can we maximize customer lifetime value (CLV)?", we deploy personalized communication strategies to nurture this relationship.

We leverage synergies with your email marketing campaigns, rewards programs, and social media to communicate in a targeted and relevant way with your existing audience, thereby deepening their connection with your brand. With this approach, we not only increase loyalty but also satisfaction and advocacy for your brand.

Our KPIs

Customer retention rate
Repurchase rate (percentage of customers who made repeat purchases)
Customer Lifetime Value (CLV)
Recommendation rate (e.g., Net Promoter Score)
NPS (Net Promoter Score)

Our metrics

Email engagement (open rate, click rate)
Interaction with rewards programs (points accumulated, rewards redeemed)
Social media engagement (likes, shares, comments)
Push notification open and click-through rates
Repeat visits to website or mobile app
Customer relationship duration (time elapsed since first purchase)

What type of
campaign are you planning
next?

Engage your customers with targeted digital approaches on all devices, advertising networks, and at every stage of the purchase process.

Awareness

Boost your brand awareness.

Consideration

Increase traffic to your website.

Conversion

Engage your customers and drive growth.